Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information when you use norevalthiq's fundraising platform.
Information We Collect
When you use our startup fundraising platform, we collect several types of information to provide you with the best possible service. This includes information you provide directly, such as your name, email address, company details, and funding requirements when you create an account or submit a funding application.
We also automatically collect technical information like your IP address, browser type, device information, and how you interact with our website. This helps us improve our platform and ensure it works smoothly across different devices and browsers.
We never collect sensitive financial information like bank account numbers or credit card details unless you explicitly provide them through our secure, encrypted forms for verified funding transactions.
How We Use Your Information
Your information helps us connect startups with potential investors and provide relevant fundraising opportunities. We use your data to match your funding needs with appropriate investment opportunities, send you updates about relevant funding programs, and improve our platform's functionality.
Communication Purposes
We'll send you important account updates, funding opportunity alerts, and educational content about startup fundraising. You can adjust your communication preferences anytime through your account settings.
Platform Improvement
We analyze usage patterns to understand how entrepreneurs and investors use our platform, which helps us develop better matching algorithms and user experiences.
Information Sharing and Disclosure
We take your privacy seriously and only share your information in specific, controlled circumstances. When you apply for funding, we share relevant business information with verified investors who match your funding criteria. However, we never share personal contact details without your explicit permission.
- With verified investors when you apply for funding opportunities they've posted
- With our trusted service providers who help us operate the platform (payment processors, email services, data analytics)
- When required by Australian law or to protect our users' safety
- With your explicit consent for marketing partnerships or additional services
- In the unlikely event of a business merger or acquisition, where user data would be transferred securely
Data Security and Protection
We implement industry-standard security measures to protect your information. Our servers use SSL encryption, secure firewalls, and regular security audits to prevent unauthorized access. All sensitive data is encrypted both in transit and at rest on our servers.
Our team receives regular security training, and we limit access to personal information to only those employees who need it to perform their job functions. We also conduct quarterly security reviews and work with independent security experts to identify and address potential vulnerabilities.
While we implement strong security measures, no online platform can guarantee 100% security. We encourage you to use strong passwords and keep your account credentials confidential.
Your Privacy Rights Under Australian Law
Under the Australian Privacy Principles (APPs) and the Privacy Act 1988, you have several important rights regarding your personal information. You can request access to the personal information we hold about you, ask us to correct any inaccurate information, and request deletion of your data in certain circumstances.
Access and Correction
You can view and update most of your personal information through your account dashboard. For information not accessible through your account, you can submit a formal request by emailing our privacy team.
Data Portability and Deletion
You can request a copy of your data in a portable format or ask us to delete your account and associated information. Note that we may need to retain certain information for legal compliance or legitimate business purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for the platform to function properly, while optional cookies help us understand user preferences and improve our services.
You can manage your cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may limit some functionality of our platform, but core features will remain accessible.
- Essential cookies for platform functionality and security
- Analytics cookies to understand how users interact with our site
- Preference cookies to remember your settings and customizations
- Marketing cookies to show relevant funding opportunities and content
Data Retention and International Transfers
We retain your personal information for as long as your account is active or as needed to provide our services. After account closure, we may retain certain information for up to seven years to comply with Australian financial and tax regulations.
While our primary servers are located in Australia, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.
We regularly review our data retention practices and delete information that's no longer necessary for our business operations or legal compliance requirements.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and display a prominent notice on our platform.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of our platform after any changes indicates your acceptance of the updated policy.
Privacy Questions and Complaints
If you have questions about this privacy policy or concerns about how we handle your personal information, please contact us:
Email: support@norevalthiq.com
Mail: C/O Australian Post Box 63, 38 Sheridan St, Cairns City QLD 4870, Australia
Phone: +61889009683
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).